The Influences of Emotional Labor on Job Involvement: The Effects of Mediating Role With PE Fit

Abstract

Research on emotional labor focus on related employees’ work outcomes, well-beings, and dissonances that could be ignored some moderation effects especially between emotional labor and job involvement. This study focused on difference types of PE fit that individual fit take a mediation role between emotional labor and job involvement. Data from 230 convenience store full time (71.7%) and part time job (28.3%) working employees were collected. Results indicate that difference types of PE fit predicated mediating effects influenced the relationship between predictor (emotional labor) and criterion variables (job involvement). Further, person organization fit evidenced positive effects on job identity.